Customer Services

Shipping & Delivery
We ship all our items out via Royal Mail 1st class
Privacy & Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Returns & Replacements
Our returns policy is straight forward. if the candle or diffuser has been opened but unlit then you can return the item. It is your responsibility to return the item back to us unless the item is damaged or faulty upon receipt
Our Returns Address is:
Glowbar Supplies
Baxters lane Sutton St Helens Merseyside United Kingdom WA9 3ND
Ordering
Ordering any of our items is relativity simple. you can add items to cart and checkout, choose your delivery address and pay by credit / debit card or PayPal.
Payment, Pricing & Promotions
We occcasionally run promotions which will be displayed on our product pages.
Viewing Orders
If you want to check your order, you can log in, click my account at the top of the page then click orders on the left.
Updating Account Information
If you want to update any of your account information you can click my account at the top of the page then on the left you can edit your information